Xhoana Osmani

Skills

What I work with

Tools

Microsoft Word

85%

Microsoft Excel

85%

Microsoft PowerPoint

85%

Soft

Organizational Skills

85%

Communication Skills

85%

Motivation

85%

Patience

85%

Determination

85%

Confidentiality

85%

Energetic

85%

Practical Learning

85%

Theoretical Knowledge

85%

Self-belief

85%

Adaptability

85%

Complex Idea Communication

85%

Experience

Where I've worked

May 2024 — Present

Service Specialist

AKPA - Agjencia Kombëtare e Punësimit dhe Aftësive · Tiranë, Shqipëri

Data collection from the system for employment, unemployment, and the labor market at national, regional, and local levels.

Dec 2023 — Feb 2024

Call Center Operator

IDS-Intercom Data Service · Tiranë, Shqipëri

Marketing of offered products.

Education

What I studied

Master of Science in Sociology of Social Developments

Universiteti i Tiranës

Jan 2023 —

Bachelor in Philosophy-Sociology

Universiteti Aleksandër Moisiu, Durrës

Jan 2020 — Jan 2023

Credentials

Certifications & Achievements

Participation Certificate in Youth Speak Forum 2023 and support for the UN Sustainable Development Goals

Youth Speak Forum

Jan 2023

Successful Completion Certificate in 'Young Workers for Good Governance, Transparency and the Right to Information' training

Together for Life, Destiny Center for Excellence, Qëndresa Qytetare dhe BIRN në mbështetje të Bashkimit Evropian

Jan 2023

Special Course Certificate: Social Caretaker

AKPA - Agjencia Kombëtare e Punësimit dhe Aftësive

Apr 2022

Special Course Certificate: Secretary

AKPA - Agjencia Kombëtare e Punësimit dhe Aftësive

Jul 2021

Contact

Get in touch

Have a question, a project, or just want to say hi? Send me a message.

xhoanaosmani02@outlook.com